When my Zeki tablet boots to home screen the screen will not respond to touch. I have already tried charging and resetting.

Looked in the settings and it says that the battery is 100% charged. What do you think the problem is?

There are a number of potential causes for a smartphone or tablet repeatedly and unpredictably restarting itself. Please follow the steps below to troubleshoot this problem with your device. Download the latest software update The current software update for your device may fix any bug(s) that are causing the restarts. Follow these steps to download the latest software update for your device. Note: the steps required for your specific device may vary slightly from the following. Make sure your device first has a WiFi connection and then on your device go to Settings > About Device > Software Update and then touch Update. Remove the external SD card If your device contains an external SD card please make sure your device is powered off, remove the external SD card and then power on the device again and see if any further unexpected restarts occur while your external SD card is outside the device. If your device works fine without the SD card it is very likely the SD card is at fault. Delete all software on...