Dominik Schnabelrauch

Dear Mike Le,

this is completely correct and we adjusted the guide to only remove the screen without the screen bezel and to go with the replacement part. Thank you!

Hallo Funk Phenomenon,

um den Lautsprecher wieder anzubringen kannst du vorgeschnittene Klebestreifen bestellen. Solltest du hierfür keinen Anbieter finden, kannst du Streifen aus doppelseitigem Klebeband heraus schneiden.

Hi onkararadhye,

the knife used in this process was from the Technician's Razor Set in our shop.

Hi,

there’s no particular time but I advise you to go only for a couple of seconds and then try to remove the plastic cover. If you can’t manage to remove it, repeat the heat gun process and so on. Under strong heat the plastic cover deforms very fast and is not usable anymore.

Hi Pinuzza,

the black fabric case you see in the picture is the iOpener. There’s a liquid in the fabric sleeve that saves heat. This is why you place the iOpener in the microwave to save heat there and then on your device to soften adhesive afterwards. All other parts in the picture are tools for repairing, prying and to cut adhesive. From left to right: screwdriver, 6 opening picks (flat tool to cut adhesive e.g. during a screen removal), blue flat battery blocker (is used if you can’t disconnect the battery in an easy way e.g. in an iPad you can slide it between the connectors), suction cup to pull up displays or rear covers, plastic card (bigger tool to cut adhesive in hard to reach areas e.g under bigger battery packs), the blue opening tool (to cut adhesive and prying tool), tweezers, spudger (all-purpose prying tool to cut adhesive and/or disconnect cables). In this guide you can see that you only place the iOpener in the microwave. All other tools are packed separately and not in the black fabric.

@Pinuzza you only need to place the iOpener in the microwave, not every tool that is needed for the repair. Heat up the iOpener as explained and it will save the heat. Place it on the areas where the adhesive sits underneath the battery/display/etc. Leave the iOpener in its place for at least two minutes so that the heat can reach the adhesive. This will work through the battery, display and/or a circuit board. This way you’ll loosen the adhesive, what makes the removal significantly easier.

Hi Pinuzza,

you can find our iOpener here. It is a tool to gently loose adhesive with heat. A heat gun is a more radical way and should be used carefully. You can easily damage components by overheating them. Here is a guide how to use our iOpener.

Hi Kamal,

my advice is the be very, very gentle with a heat gun. Especially the small plastic cover at the bottom end deforms within seconds. Try the lowest heat you can, with a good distance to the cover. Then try to remove the cover. If it doesn’t go off, lower the distance of the heat gun to the phone and try again and so on. I recommend to rather pry a little bit more than to use to much heat. If the cover deforms you’ll need a new one.

Hey A Birch,

just for the case, I mention — it’s important to pull out the SIM card tray, otherwise, it will block the opening procedure and you’ll damage your phone. In case the frame is damaged or bent you’ll need more force to open the phone. In general, the opening procedure should be fairly easy.

Hi David,

opening the Mate 10 Pro will damage the waterproof sealing on the device. If you do not replace the adhesive seals, your phone will function normally, but will loose its water-protection.