Bill Hatton

I have a surface Pro 4 that the touch does not work. I get the yellow caution with the ! in it. The troubleshooting tells...

You have a teardown video showing how to replace the screen. Where can I buy the screen?

If you can’t replace the door. Then I would suggest some tape.

Have you checked to make sure the frame is not slightly bent? If it is bent it will put some stress on the screen and can make the touch malfunction. I had one that was not a total loss of touch but it would work about 50% of the time. Turned out the frame was bent. Lay the phone on a flat surface and try slide a piece of paper under it. Just push it back and forth around the edges working you way around the phone. If it slides under at any point the frame is bent.

When it says it is difficult, they mean super hard. The screen is very thin and easy to crack. I had one of the guitar picks pop out and the screen cracked. So you I am out an extra $130 for a new screen. Not too big of a deal for me. The touch screen was dead anyway. I just used the black double sided tape to put the screen back on. I used a 1Tb Samsung 970 EVO SSD. Just make sure you have windows 10 install on a thumb drive.