Had the same issue. After updating it worked like charm. Go to https://gopro.com/en/us/support/product-update/register-camera to update the firmware. Then follow one of the Youtube videos like https://www.youtube.com/watch?v=La_9TyI5... Update (10/29/2020): Updating the firmare FIRST worked for me ‘ https://www.youtube.com/watch?v=La_9TyI5...