Alcatel Lively Jitterbug Smart3 Fails to Turn On

If your Alcatel Lively Jitterbug Smart3 does not seem to turn on, follow this page for possible solutions.

If your phone will not turn on, and it has been inactive for a long time, it is possible that the battery has drained and has no power to turn on. To ensure that the battery is still good, charge the phone for about 15-20 minutes. If the phone turns on, then that symbolizes that the battery has drained, and it needs to be charged. If the phone does NOT turn on, it is possible that the battery is bad and it will need to be replaced.

If the phone does not turn on and does not charge, it could also be charging component failure. The micro-USB cable or wall adapter may be damaged and failing to charge the phone. In this case, charge the phone with a different cable, wall adapter and outlet for about 15-20 minutes. If the phone does NOT turn on, it is possible that the battery is bad and it will need to be replaced.

If the phone does not turn on and does not charge, there could be lint or debris in the charging port that prevents a solid connection with the charging component. In this case, use a toothpick or compressed air to gently remove debris from the charging port and re-try charging.

If the phone has been dropped or exposed to water previously, the internal hardware (like the motherboard) or battery may be damaged. In this case, you may need to replace the motherboard entirely.