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Screen Not Working
‘’The screen is unresponsive, black, or has no backlight.''
Screen is Unresponsive
Loose connection of the screen ribbon cables and logic board.
Reconnection of ribbon cables, follow instructions for replacement of the motherboard. Follow through to reconnect ribbon cable.
The backlight may be broken.
Review screen replacement: (link to screen replacement)
User may Have Downloaded Serious Virus
Replacement of motherboard may be needed.
Digitizer may be cracked
Review screen replacement
Device Will Not Turn On
The tablet does not respond or display any signs of turning on.
Battery May be Dead
Needs to be charged using the 5V DC wall adapter. => (link to how to plug in tablet)
If the Battery is Connected to Charger and Still Will Not Turn On
It is possible to that the logic board has to be replaced, please see link. => (link to logic board replacement)
Power Button is Broken
This means there is no connection being made with the logic board and the CPU. Review “Side Lock Button is Not Responding.”
The Charging Port May be Broken
The charging ports pin could be dirty or broken which would required using a light to view the inside of the charging port. Watch and follow along to: Port Cleaning Help
‘’The speakers don’t give off sound.’’
The Speaker's Connection Might be Loose
This would require removing the back panel to check if the speaker wires are connected to the logic board.
Also checking to see if the wires have an adequate connection to the physical speaker. Follow instructions for screen replacement, end after the disconnection of the ribbon cables, reconnect after done=>(link to reconnection of speaker)
The Speaker’s are Physically Broken
If the speakers have a buzzing or vibrating sound then it is possible that the small plastic has ripped or torn. If this is the case then the speaker will have to be replaced completely. Follow this guide for instructions on the speaker replacement.
Side Lock Button is Not Responding
‘’May be a broken screen, dead battery, defective logic board, or broken lock button.’’
Review screen troubleshooting when the screen not responding.
Review dead battery trouble shoot.
Attempt to reconnect motherboard ribbon cable, if the motherboard is still unresponsive, follow this motherboard replacement guide.
Broken Lock Button
Replace lock button if above solutions did not solve the problem. Follow this guide for side lock button replacement.