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HP ProBook 440 G6 Unresponsive Touchpad
The touchpad does not respond to any movement.
Software error
Try turning the touchpad off and on by double-tapping the top left corner of the touchpad.
Connection issue
- Turn off the laptop and disconnect the Charger.
- Make sure to remove any discs from the disc drive.
- Disconnect all non-essential devices such as external hard drives, USB flash drives, etc.
- Press and hold the power button for approximately 15 seconds.
- Once you’ve powered down your device, reconnect the charger and turn on your laptop.
Windows system issue
- Update your Windows 11 or Windows 10. You can do this by typing "Check for updates" in your windows search bar. After the updates install, restart your computer when prompted.
- If the issue persists, perform a Windows system reset displayed as "Advanced reset"
Hardware Error
Run tests in the device's hardware diagnostics UEFI to test the touchpad, then follow the on-screen instructions.
- Hold the power button for at least 5 5 seconds to turn off your computer.
- Turn on the computer and immediately press the esc key repeatedly about once every second. When you see the menu, press the f2 key.
- On the main menu, click "Component Tests".
- To run the tests, click "Mouse/Touchpad", select the test to run, click "Run Once", and then follow the on-screen instructions to complete the test.
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