Printing blank pages
The printer prints and makes sounds, but prints blank pages.
Empty Ink Cartridges
Check your ink cartridge levels to see if they are empty. Replace the empty ink cartridges with new ones.
A printhead is the container that holds the ink cartridges. Check to see that the ink cartridges are aligned with the printhead. If the printhead is dirty, clean it.
As the printer attempts to print, the paper jams and fails to print. The paper crumples up and needs to be removed.
Paper Jammed In Paper Tray
Lift the scanner unit to see where the paper is jammed. Firmly grasp the paper and carefully pull it from the paper tray. Be careful not to rip the paper while removing it.
Paper Jammed in Duplex Unit
Remove the duplex unit by pressing down on the top button with your thumb and pulling the unit out while button is down. Set the unit aside and check for the jammed paper. Firmly grasp the paper and gently pull it out without ripping or tearing. Reinsert the duplex unit.
Paper Jammed In the Roller(s)
Lift the scanner unit to see where the paper is jammed. Firmly grasp the paper and carefully pull it out without ripping or tearing. If there is a bundle of paper stuck in between the rollers, use tweezers to carefully remove them.
Your computer will not connect to the printer, or cannot find the printer.
Turning Wireless Connection Off and On
Turn the wireless connection on your computer off and on. Doing this can sometimes refresh the connectivity of your computer to a device.
Turning Demo Mode Off
Check the to see if Demo Mode is on. If so, turn off Demo Mode by using the printer control panel. Select Settings, Setup and then Demo Mode. Turn Demo Mode off and press save.
Make Sure Your Printer and Computer are Connected to the Same Network
Check to see that your computer is connected to the internet by opening a web browser. Then check that your internet connection is the same as the network your printer is connected to.
Move Computer and/or Printer Closer to Wireless Router
The range of your wireless network can vary depending on many factors. If the computer and/or printer is closer to the router, then the connection will be stronger.
Copy and Scanning Problems
The printer will not, or has problems copying and/or scanning documents.
Copier or Scanner Does Not Respond
Check to see that your computer is connected to your printer. Also check to see that you have selected your printer (Lexmark Intuition S505) as the printing device. If problems still arise, remove and re-install the software.
Poor Image Quality
Make sure scanner glass is clean. Use a cleaner version of the original document. Make sure the document is placed correctly flat on the glass.
Printer Not Turning On
The printer will not turn on when the power button is pressed.
Plug in Power Chord
Make sure the plug is securely inserted in the power outlet and that the other end is securely inserted into the adapter of printer. See the Lexmark Intuition S505 Power Cable Replacement page and the Lexmark Intuition S505 Adapter Replacement page for details.