Motorola Moto G Pure 2021 Touchscreen Unresponsive

The Motorola Moto G Pure 2021 utilizes a capacitive touchscreen that relies on conductivity-touch to sense when the screen is being touched. If you are wearing non-conductive gloves or if there is water, dirt, debris, or other contaminations on the screen, the screen might not respond. To resolve these potential causes, the following:

• Ensure your finger tip is clean and dry when touching the screen.
• Using a device cleaning kit, clean the screen of the phone.

Software issues that may cause the touchscreen to become non-responsive. Third-part applications may have code errors that cause the phone to freeze up and become non-responsive. Having too many applications running can cause memory or Central Processor Unit (CPU) limitations, resulting in the phone freezing up or responding very slowly. Limiting the number of applications or files open at once can resolve this issue. Follow these instructions to resolve potential software issues.

If the touchscreen or the protective cover is cracked or damaged, it may limit the screens ability to sense your touch. The phone may be non-responsive to your touch or not sense your touch correctly. This can be resolved by replacing the protective cover or the touchscreen of the phone. Follow these instructions for replacing your phones touchscreen.