Skip to main content
Student-Contributed Wiki

학생-기여 위키

해당 위키는 저희 교육 프로그램의 멋진 학생이 작성하였습니다. iFixit 직원이 관리하지 않습니다.

Photive Hydra Troubleshooting

Released June 2014. Model #: PH-BTW55

Speaker won't power on.

The device is not turning on.

Speaker is not switched on

Before the speaker is taken apart, check to see if the speaker is switched on. If you flip the switch and the blue LED does not come on, then you may have a dead/ drained battery.

Bad/drained battery

If your speaker hasn't been used recently, or if was left on for a long period of time, the battery may be drained. Use the micro-USB adapter to plug your speaker into any USB port. If the LED light comes on, then the speaker should now be charging. If the LED light remains off after plugging in the speaker, then there may be an internal issue with the battery and it may need to be replaced.

No sound coming from the speaker

The device is not emitting sound.

Speaker is not powered on

Check to see if the power switch is in the “on” position and blue LED light in the bottom right hand corner of the metal face-plate is blinking. If no blue LED light, refer to the bad/drained battery troubleshooting section to check the battery charge.

Speaker is not connected to the Bluetooth device

To test to see if the speaker is paired with the Bluetooth device, observe the blue flashing LED on the face-plate of the speaker. When the speaker is unpaired, the LED light will flash rapidly. Once it has successfully paired with a device, the flashing of the LED will slow down.

Volume too low

If the device is on, assure the volume level is at an audible level using the “+” button on the top of the device. If none of these solutions work, there may be an internal issue with the speaker system and they may need to be replaced.

Speaker sounds distorted

The sound coming through the speakers have decreased in quality.

Device Out of Bluetooth Range

Ensure that the speaker is within the receiving boundary of 33 ft for optimal Bluetooth connection. If within Bluetooth range, first check to see if the power switch is in the “on” position and blue LED light in the bottom right hand corner of the metal face-plate is blinking. Ensure that the Bluetooth capable device is powered on and has it’s Bluetooth turned on. Check to see if you have selected PHOTIVE PH-BTW55 SPEAKER as the pairing device. Allow 0 -15 seconds for device to connect to speaker.

Dirty Speakers

To better the quality of the speakers, ensure that the speakers are clean and free from debris. Clean the speakers with a soft, lint-free, dry cloth. Do not use any type of detergents or an abrasive cleaner.

Device connectivity issues

The device will not connect to your input device.

No Bluetooth connection

First check to see if the power switch is in the “on” position and blue LED light in the bottom right hand corner of the metal face-plate is blinking. Ensure that the speaker is within the receiving boundary of 33 ft for optimal Bluetooth connection. Ensure that the Bluetooth capable device is powered on and has it’s Bluetooth turned on. Check to see if you have selected PHOTIVE PH-BTW55 SPEAKER as the pairing device. Allow 0 -15 seconds for device to pair to speaker. Check that the connecting device and speaker device volume is all the way up.

Auxiliary Connection issues

First check to see if the power switch is in the “on” position and blue LED light in the bottom right hand corner of the metal face-plate is blinking. Check that auxiliary cable is completely pushed into speaker auxiliary port and connecting devices auxiliary port. Check auxiliary cable for tears or abrasion to connecting tip. Check that the speaker auxiliary port and connecting devices auxiliary port is not obstructed by debris or damaged. Check that the connecting device and speaker device volume is all the way up.

Waterproof cap disconnected

In some cases, the cap protecting the on/off switch, micro-USB port and AUX port may disconnect or break.

Cap disconnecting

If the protective cap is disconnected from the speaker, simply acquire some kind of pointed object, like a pencil or screwdriver.Apply force on the mushroom shaped end of the cap to push it back into its hole.

Cap broken

If the mushroom shaped end of the cap has been broken off of the rest of the cap, then the cap cannot be reconnected to the device. In this case, the device should no longer be used as a shower speaker, but may still be used as a regular wireless speaker.

댓글 27개

Apparently, if the speaker's power is completely drained, it can change it's pariing codes, requiring "forget device" before pairing it again.

Ryan Benech - 답글

Thanks, Ryan! That was very helpful. I had the same problem. Had my iPhone forget the device and then discover it and the connection came back.

mustangbill52 - 답글

Mine used to work. Now it just powers on and the blue light blinks rapidly. It does not work with my paired cell phone. It does not pair with phones that had not been paired to it yet. I deleted the pairing on my phone and tried to re-pair. Failed.

This thing is only a couple of months old.

Tom O - 답글

I have the same problem too. Does anyone here know what to do?

ace -

Mine is less than a week old and doing the same thing!!! Any other troubleshooting advice for pairing other than charging the speaker? It's fully charged :(

Joy -

댓글 쓰기

조회 통계:

지난 24시간: 20

지난 7일: 103

지난 30일: 369

전체 시간: 19,904