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The Basics
Before you start any significant repairs to your device, please check the following:
- Restart your computer. Correctly restarting your laptop finalizes any pending repairs and restarts all system services. Use the restart option in the Start Menu.
- Perform a hard shutdown. Shut down your laptop. Once it's off, press and hold the power button for 15-30 seconds. Wait a moment, then try to power on again.
- Run a battery diagnostic. Try running a power report on your battery. This will rule it out as a cause early. Or, if issues are reported, skip past all the software fixes to battery failure.
Heavy Usage
Solution: Maximize Efficiency Settings
Advertised battery life and actual battery life often differ significantly. The specifications page on your new Razer Laptop may claim anywhere from 8 to 10 hours of battery life—you’re unlikely to experience that in real-world usage. These figures are obtained under precisely controlled and idealized conditions. The manufacturers are trying to sell you a computer and want you to see the best-case scenario numbers.
Minimize Laptop Energy Consumption
If you haven’t already, configure your device to use the recommended settings to reduce energy consumption. Then, test the device under ideal conditions to see if the reduced energy usage resolves the issue. This will help you determine whether the hardware is the problem or the battery is struggling due to a heavy load.
- Check what is using your battery. Navigate to Settings > System > Battery. This gives a breakdown of what is sucking down power. Limit the use of apps that consume lots of energy or come to terms with their impact on battery life.
- Excessive internet browsing tabs can be a considerable power suck, especially for memory-hungry browsers like Chrome. Try minimizing open tabs for a time to see if battery life improves.
- Decrease your screen lock timeout or lock your screen when you’re done using it. These settings are located in System> Power & Sleep.
- Close Unnecessary Applications and quit any background processes. To quit background processes:
- Open Task Manager by right-clicking on the Windows start menu or pressing Ctrl + Shift + Esc on your keyboard. Click More details to get more information.
- Select any programs to close and click End task in the bottom right.
- Duplicate copies of anti-virus software and other bloatware can be great candidates to kill.
- You can learn more about Malware and Bloatware below.
- Check your laptop's power mode by clicking the battery icon in the system tray at the bottom right. Adjust the slider for "better battery" or select "Best power efficiency" from the dropdown menu. This may impact your laptop's performance.
- Adjust Screen Brightness: Lower the screen brightness to conserve battery power.
- Remove any Battery-Draining Peripherals: Disconnect any external devices drawing power from your laptop.
Try using your laptop with this configuration for a few cycles to see if battery life improves significantly. Your usage is likely the culprit if it does, and a battery replacement won’t be beneficial. Instead, consider using more power-efficient settings or connecting your laptop to an outlet to maximize battery life.
It may save time to follow the battery recalibration steps below as you test these new settings since you'll already be charging and discharging your battery.
Battery Needs Recalibration
Sometimes, your battery management system can drift from reality and report an empty battery when it has plenty of charge. To calibrate the battery on your Razer Laptop:
- Charge it to 100%, and keep charging it for at least two more hours.
- Unplug your laptop and use it normally to drain the battery.
- Save your work when you see the low battery warning.
- Keep your laptop on until it goes to sleep due to low battery.
- Wait at least five hours, then charge your laptop uninterrupted to 100%.
Battery Degradation or Failure
Batteries are consumable devices that can wear out over time, especially if you’ve been using your laptop for several years or are just a bit unlucky.
- Reseat the battery (or the battery connector)—some Razer laptop models make it easier than others.
- Check for visual signs of battery aging, swelling, or leakage. Swollen batteries may make using the trackpad or keyboard difficult. As the battery expands, it exerts upward pressure on the underside of these components.
- If your laptop has been in the trenches, you expose your stuff to extreme climates, or if you're just a power user who grinds through batteries, an replacement might be your best bet.
If you can't find a replacement guide for the model of your Razer device, don't fear—opening the laptop, unplugging the battery connector, and removing the screws holding in the battery is all it takes for most models.
Malware
It isn’t just the apps you intend to run that consume system resources. You may also have inadvertently downloaded malicious software during your internet travels. These hidden background processes can significantly drain your battery life, even when you’re seemingly doing nothing.
- Open Task Manager to check system utilization. You can access this by right-clicking the Windows Start Menu or pressing Ctrl + Shift + Esc on your keyboard.
- Check the processes to identify if they are consuming a significant amount of system resources. Critical thinking and some internet research may be required to better understand the situation.
- Any process using more than 8-10% you don't recognize should be researched and assessed. A quick Google search should tell you whether the process is nefarious or not.
- Download a free, reputable anti-malware program or use the software built into your Windows OS. These tools can scan your machine for malware and alert you to any programs or files that may have found their way onto your machine without your knowledge.
- Malwarebytes is a safe and effective recommendation at the time of writing (2024).
- Beware that some supposed anti-malware programs are malware themselves. Using additional system resources further drains your battery. Research good free options, or use the program preinstalled on your System (look for Windows Defender if you're on Windows 8 or later).
Moving forward, follow best practices for internet safety. This will prevent you from accumulating more malware in the future:
- Use ad-blocking software like uBlock Origin to prevent ads from loading in your browser.
- Don't allow third-party websites to download software from your computer.
- Avoid pirating games or other software. Sorry, internet BlackBeards, these are enormous vectors for infection.
- Avoid scam emails and be highly suspicious of any attachments on all emails. NEVER click on a link you don't recognize.
- Keep software up to date.
- Recognize .exe files and NEVER open unknown .exe files. If you find this file type on your computer and don't recognize it, you should delete it immediately.
Bloatware
Even applications you can visually identify as installed may consume more battery power than you realize. Consider applications that never receive user interaction. Or, have you ever installed applications on your computer that you never removed? It’s time to tidy up your System.
- Open Task Manager (press Ctrl + Shift + Esc). Use the Startup tab to disable any unnecessary startup programs. If you're unsure if it's necessary, right-click on the process and select Search Online to get some added details.
- Open your Start Menu and scroll down the list of applications. Remove anything you don't use. Right-click and select uninstall to display the appropriate menu (or to remove the app if it was installed from the Microsoft Store).
- People are often tempted to keep Razer's software loaded, but it is unneeded. Display or audio tweakers are usually unnecessary, but support software can be helpful.
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