Samsung Galaxy S4 Active Troubleshooting

5 inch screen Part Number: 6860357 Released: Jun 21, 2013

No matter what you do, you can't get your Samsung Galaxy S4 Active to turn on.

Before delving into the guts of your Samsung Galaxy S4 Active, make sure that the headphone jack of the device is not dirty and does not having anything lodged into it that might cause problem with the connection.

To find steps on how to clean the headphone jack, please click [잘못된 안내서 링크]

You'll know it's broken if the notification of the headphones does not appear to be registered on the top part of the screen of the phone.

In order to replace the headphone jack, follow [잘못된 안내서 링크]

" You are unable to hear music, ringtones, and other sounds through the speaker of your Samsung Galaxy S4 Active "

You will know it has water damage by tipping the phone on it's side and finding water drip from the holes of the speaker.

Directions on how to replace the speaker in case of water damage can be found here

When the speaker sounds rattled with robotic voices or if the volume of the speaker has dropped dramatically, the speaker is most likley blown.

Directions on how to replace a blown speaker can be found here

" The Samsung Galaxy S4 Active does not acknowledge your voice when you speak into the microphone "

When the microphone is filled with dirt and debris, it can inhibit the microphones ability to pick up a persons voice and cause a muffled voice when calling.

Directions on how to clean a dirty microphone can be found here

If the microphone has been in prolong contact with water or water seems to be seeping from the holes, the microphone may have water damage.

Directions on how to replace a microphone with water damage can be found here

" Nothing appears on display screen of Samsung Galaxy S4 Active "

If the Samsung Galaxy S4 Active has a crack in the screen, it is essential to replace it in order to prevent any further damage to the device.

Directions on how to replace the screen can be found here

If no physical damage can be accounted for the device and the screen has no sort of cracks but the screen is unresponsive to touch, the Samsung Galaxy S4 digitizer might be disconnected.

" The Samsung Galaxy S4 Active is not taking pictures or videos "

If the lens of the camera on the phone has a crack in or on the glass, it could heavily distort the camera or cause the hardware to fail.

Directions on how to replace a camera with a broken lens can be found here

If water can be seen or condensation is accumulating on the lens, it could be signs of water damage to the camera.

Directions on how to replace a water damaged lens/camera can be found here

댓글 한 개

I have a problem . My microphone is working fine however whenever I plug any earphones/headphones, the mic just stops working .

Tabams - 답글

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