자사 교육 프로그램의 멋진 학생들이 이 위키를 만들었습니다.
Device Will Not Turn On
When the power button is pressed nothing happens.
Improper Charging Device
The device require a specific amount of power from the charging source to recharge. Samsung insists that their 5.0V/2.0A charger is required, but any charger with these specifications should be sufficient.
If your device is not turning on, make sure that the battery is charged. If it is charged but is still not functional, the device may need a new battery. Order a replacement battery and follow this guide on how to replace it.
Malfunctioning Charging Port
The device may have a functional battery, but the charging port could be the problem. Try cleaning the charging port and check to see if it is still not working afterwards.
The device may have a damaged or broken touchscreen. Follow this guide to see how to replace the touchscreen.
If none of the previous solutions have worked, the issue may be due to a malfunctioning motherboard. Follow this guide on how to replace the device's motherboard.
The Device Turns On But Does Not Respond To Touch
The device powers up, and the screen turns on, but the device is not registering your touch.
Residue On The Device's Screen
If there is excess residue on the screen of the device, it may have difficulties tracking your finger. Clean the screen and retry.
Malfunctioning Touch Screen Digitizer
The device's digitizer is responsible for the function of sensing the users fingers. If all else seems functional, this part could be the cause of the unresponsiveness. Order a replacement touch screen digitizer and follow this guide.
No More Storage Space On The Device
Your device's storage may be filled with apps, music, pictures, etc. To install more apps and take more pictures you may have to increase the devices storage space.
Internal Storage Could Be Full
The device has no more internal storage, and storage space must be added or freed up. You can do this either by deleting unneeded files and apps from the device, or by inserting a removable memory card in the device.
There Is Faulty/No Sound Coming From The Device's Speaker Or Headphone Jack
The device is fully functional except for its speaker and or headphone jack, which are either not making any sound at all, or producing low quality sound.
Faulty Earphone Jack
The device contains a component that holds both the speaker and the headphone jack. Failure of this component could cause faulty sound or no sound at all. To replace this part, follow this guide.
If replacing the devices speaker and audio jack did not resolve the sound issue, you may need to replace the motherboard. To do this follow this guide.
Device Is Overheating
The device overheats and rapidly drains the battery.
Dust particles in Open Ports
The device is prone to overheating if dust collects in any of the open ports on the device. Clean the open ports and check again to see if the device is still overheating.
The device may be overheating due to a malfunctioning motherboard. Follow this guide on how to replace the device's motherboard.
Device Does Not Take Pictures Properly
The device has issues when attempting to take pictures of objects.
The device may have a damaged or broken camera. Follow this guide to see how to replace the camera,