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TOMTOM XL Troubleshooting
Manufactured in 2007 by TomTom. The model number of the TomTom One XL used to create this page was 4S00.000.
How to get more maps
Download Maps from Website
Find your username and password given to you with the purchase of your TomTom to download maps from TomTom's official website.
Load Maps Directly to SD Card
Load your downloaded maps onto your device's SD card.
Most maps outside the United States do not come free with TomTom's map updating policy, and may require purchase.
Inoperable Power Button
Button Can't Be Pressed
If the button becomes inoperable follow this guide to replace or clean it.
Occasionally the device will encounter a software malfunction when first turned on. If this happens backup your device's SD card to your computer and delete all data off of it, then try to turn on the device.
The device may have trouble functioning when exposed to extreme temperatures. If this happens let the device sit in a dry area and try to use it later.
If the screen if crack, broke, or not turning on while the power light is on then replace the LCD screen using this guide.
Screen Not Displaying anything
Check the Ribbon connector using this guide, to see if the connector is damaged, if that does not help then the screen might need to be replaced.