주요 콘텐츠로 건너뛰기
도움말

원본 게시물 작성자: Sarah Betty Andrews

제목:

Is my battery the problem?

텍스트:

Hi guys,

I have a Macbook Pro Retina, which yesterday stopped working when operating on battery alone and requires the power at all times. I have had it for 2.5 years.

It won't switch on immediately, however, with the power adapter. I have to hold the power button for 8 seconds, then attach the adapter. It then fires up, with the fan going crazy.

If the adapter comes out, it immediately goes dead.

When I go to check the battery diagnostics in the power section of the system overview, it's not even acknowledging there is a battery and shows no information at all.

My question is, while I obviously need a new battery, do you think there's more to it than just that?

Thanks,

Betty

기기:

MacBook Pro 15" Retina Display Early 2013

현황:

open