i will recommend to follow these steps to - make sure you have the right password of your wi -fi than go to the settings and uninstall the printer driver from the computer and download it from hp website and than install it again . check for any settings issue and you can also try to connect using WPS key for more information you can go to hp [http://goo.gl/Jscwir|http://www8.hp.com/us/en/contact-hp/support.html]and once you got it fixed restart printer and computer and print it again to make sure