Michael, you may have to do a reset on one touch to gain access if pattern lock has been forgotten.
Check the attached link,instruction and guide to unlock your phone, Good luck
I hope this helped you out, if so let me know by pressing the helpful button.
http://support.three.co.uk/SRVS/CGI-BIN/WEBISAPI.DLL/,/?New,Kb=Mobile,Ts=Mobile,T=Device,varset_pid=6446,varset_cid=6452,Case=EXT(EM79010)
http://visihow.com/How_to_unlock_a_alcatel_android_fone_when_its_patern_locked_showing..error_too_many_pattern_attempts