On a separate computer, you installed Google Chrome, then installed the [link|https://chrome.google.com/webstore/detail/chromebook-recovery-utili/pocpnlppkickgojjlmhdmidojbmbodfm?authuser=0|Chromebook Recovery Utility].
You inserted a blank USB Flash drive with at least 8GB of space into the computer.
You clicked the puzzle piece labeled extensions and selected Chromebook Recovery Utility.
You clicked "Select the model from a list", then put the correct manufacturer and model number in, and clicked "Comtinue".
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You selected your USB drive from the drop-down menu, then selected Continue>Start Now, and waited dor the USB drive to be flashed.
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You selected your USB drive from the drop-down menu, then selected Continue>Start Now, and waited for the USB drive to be flashed.
On a separate computer, you installed Google Chrome, then installed the [link|https://chrome.google.com/webstore/detail/chromebook-recovery-utili/pocpnlppkickgojjlmhdmidojbmbodfm?authuser=0|Chromebook Recovery Utility|new_window=true].
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On a separate computer, you installed Google Chrome, then installed the [link|https://chrome.google.com/webstore/detail/chromebook-recovery-utili/pocpnlppkickgojjlmhdmidojbmbodfm?authuser=0|Chromebook Recovery Utility].
You inserted a blank USB Flash drive with at least 8GB of space into the computer.
You clicked the puzzle piece labeled extensions and selected Chromebook Recovery Utility.
You clicked "Select the model from a list", then put the correct manufacturer and model number in, and clicked "Comtinue".
You selected your USB drive from the drop-down menu, then selected Continue>Start Now, and waited dor the USB drive to be flashed.
Just confirming the process you took.
On a separate computer, you installed Google Chrome, then installed the [link|https://chrome.google.com/webstore/detail/chromebook-recovery-utili/pocpnlppkickgojjlmhdmidojbmbodfm?authuser=0|Chromebook Recovery Utility|new_window=true].
You inserted a blank USB Flash drive with at least 8GB of space into the computer.
You clicked the puzzle piece labeled extensions and selected Chromebook Recovery Utility.
You clicked "Select the model from a list", then put the correct manufacturer and model number in, and clicked "Comtinue".
You selected your USB drive from the drop-down menu, then selected Continue>Start Now, and waited dor the USB drive to be flashed.
Did you get this far?
[link|https://support.google.com/chromebook/answer/1080595?hl=en#zippy=%2Cstep-download-a-new-copy-of-the-os|Source|new_window=true]