Dial 1-888-966-6097 If your Brother printer isn't printing black, it could be due to a few common issues. Here's a step-by-step guide to troubleshoot and resolve the problem:
=== 1. ***Check the Ink/Toner Levels*** ===
* Ensure that the black ink or toner cartridge isn't empty or low. Replace it if necessary.
=== 2. ***Clean the Printhead*** ===
* ***For Inkjet Printers:***
** Use the printer’s built-in cleaning function to clean the printhead. This option is usually found in the maintenance or settings menu.
* ***For Laser Printers:***
** If applicable, clean the drum unit and the corona wire. Refer to your printer’s manual for specific instructions.
=== 3. ***Run a Print Quality Test*** ===
* Most Brother printers have an option to print a test page. This can help you determine if the issue is with the black ink only or if other colors are affected.
=== 4. ***Check the Printer Settings*** ===
* Ensure that the print settings are set to use black ink. Sometimes, the printer might be set to print in color only, and if the color cartridges are low or empty, it won’t print at all.