Dial 1-888-966-6097 If your Brother printer won't connect to Wi-Fi, here are some troubleshooting steps you can follow to resolve the issue:
=== ***1. Check Wi-Fi Network*** ===
* ***Ensure the Network is Active:*** Verify that your Wi-Fi network is working by connecting another device, like a smartphone or laptop, to the network.
* ***Correct Network:*** Make sure the printer is trying to connect to the correct Wi-Fi network, especially if you have multiple networks.
=== ***2. Restart Devices*** ===
* ***Restart the Printer:*** Turn off your printer, wait for about 30 seconds, and then turn it back on.
* ***Restart the Router:*** Power off your router for about 30 seconds, then power it back on. Wait for the router to fully reboot before trying to connect the printer again.
* ***Restart the Computer:*** If the printer is managed by a computer, restart it as well.
=== ***3. Check Wi-Fi Signal Strength*** ===
* ***Move the Printer Closer to the Router:*** Weak signals can prevent the printer from connecting. Ensure the printer is within a reasonable range of your Wi-Fi router.
* ***Remove Obstructions:*** Ensure there are no large objects or walls directly between the printer and the router that could block the signal.
=== ***4. Reconnect the Printer to Wi-Fi*** ===
* ***Use the Printer's Control Panel:*** Navigate to the Wi-Fi settings on the printer’s control panel.
* ***Select the Network:*** Choose your Wi-Fi network from the list and enter the correct password.
* ***WPS Connection (If Supported):*** If your router supports WPS (Wi-Fi Protected Setup), you can press the WPS button on your router and then the WPS button on the printer to connect automatically.
=== ***5. Verify the Wi-Fi Password*** ===
* ***Double-Check the Password:*** Ensure that you are entering the correct Wi-Fi password. Passwords are case-sensitive, so pay attention to uppercase and lowercase letters.
* ***Re-enter the Password:*** If you’re unsure, re-enter the password on the printer to ensure accuracy.