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Hi, I'm trying to figure out this loud knocking sound that happens when my Kenmore elite goes in to any spin cycle. It's even worse when it's in the high speed spin.
I've pulled off the back of the machine inspected the motor belt and pulley. It all looks fine. I also made sure that its level. But it still makes the noise. Any info will help.
Thanks
John
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John Warren, check this site for more on the parts and diagrams of your machine. You can also get the manual from here. I would take a close look at the shock absorber mount and the suspension spring and counterweight. Make sure that the spring is still attached and the counterweight bolt properly tightened. Of course, you also want to make sure that your machine is level etc. I am not convinced that it is your bearing. Those usually make a whining or grinding noise at all times, not just at a certain location. The issues with your machine sound more like the drum is out of alignment. However, if you need a bearing kit, you can get that from here.
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Bearing shot strictly can life up on drum when its off if it dose the bearing is gone or going
Sorry for spelling. Mistakes auto correct i hate it lol
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my local repair man says the vibrating and jumping of machine on spin cycle is because of a broken shock absorber (1 of 2). He said he used to replace them is too old now and doesn't do it anymore. Kenmore junk.
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What is number 2
Its not helpful if you don't answer number 2
number 2 is the answer I was looking for THANK YOU I think that is the is the problem now I need the repair manual. For model No.WTW5600VQ0
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If yours is a front load washer it's probably the spider assembly is cracked or broken. The spider assembly is how the shaft attaches to the drum. I would check your owners manual to see if it's under warranty. Some have a lifetime warranty on the drum but the outer tub might need replaced if it did damage to it. The outer tub probably is only under warranty for about 5 years.
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Might be a worn out bearing.
You will not find it for your washer it will be the whole drum your type of washer doesn’t sell it separate. This is a link to youtube video to replace the bearing but when he takes the outer tub apart you will see what I am talking about. Repair HE3 Washing Machine Bearing Noise The issue is the spider assembly is made of aluminum which is a problem because the detergent corrodes the aluminum and cracks. I had the same thing happen with my whirlpool washer. My washer was under warranty and I talked them into sending me the parts. They wanted to send a tech out but I told the lady nicely that I took it apart and knew what parts I needed so she placed the order and had it shipped to my house. That is why I said to check the back of the owner’s manual for the parts warranty. If you are not under warranty it could cost close to 600 to 1000 dollars to fix.
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As the drum spins slowly you won't experience the loud noise, as it speeds up, and so moves out further, what is happening is that the drum is knocking into the heater element which sits at the bottom, between the inner and outer drum.
Remove and refit the element, ensuring that it is correctly seated
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While replacing the bearings and seal in my Maytag HE3 I must have bumped the heating element. After manually rotating the drum and listening for the clang sound I determined that it must be the heating element being hit by the rotating drum. I pulled the element out, checked it for damage, and then re-seated it. All is well now. Was freaking out for a few minutes as I thought I had ruined my washing machine. In no position to buy another one. This comment gave me confidence to start the machine up again and the sound was gone. Whew!
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My solutions was that the Pulley was loose, even if you tightened the nut, it still wobbled. You shake the pulley with your hand and it wobbles in and out (side to side, the direction of the spin is okay).
I took a large thick washer and put it between the nut and the pulley. It tightened up, and much of the noise went away.
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John,
I am having the same problem with my Kenmore He2. How do I determine if the problem is as simple as running a load with Affresh, a problem with the bearings or finally a spider issue? Thanks.
There might be something stuck between the basket and the tub. Bra wires are not uncommon culprits
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So how do you know? My Kenmore Elite was making lots of noise yesterday, so I stopped the spin cycle and found some crusty stuff near the edge of the basket. Don't know how long it's been there, but it is very rigid (see pics).
Its the drum smashing into the tub. Next there will be bits of the fiber glass tub and then a leak when it makes a hole in the tub. Ask me how I know!!!!!!
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so are the little tub shards grey? and what did you do about it?
Yes they are grey. One the back of the drum is a three armed brace rivited to the drum that has the bearing in it. One arm was cracked and allowed the drum to distort causing it to be out of round. I returned the seals and shock absorbers I had purchased prior to dissassembly and purchased a new washing machine and it wasn't a Kenmore!!!
One of the braces on the back of the basket is cracked causing it to distort from being round causing the vibration and the basket to rub on the fiberglass tub wearing a hole in it (the bits and pieces on the seal when you open the door) and ultimately leaking water onto the floor.
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I fear this is exactly what has happened to me (except not the leak part YET). Is there an economical yet permanent way to fix this issue?
The same exact thing is currently happening to me! Identical. Any solutions? What exactly has to be fixed?
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I have a Kenmore front loader washing machine machine.I just cleaned the water pump.It was full of money change.After putting it back on I went to hand turn the drum.By doing this I can still hear money inside under the drum.It seems to be in one of the three plastic supports that helps turn the clothes.Its in one of them How do I remove this Or is this one of the cases you have to wait for change come out by itself as I wash clothes? Thanks Kevin
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John as I kept searching for answers I saw this component is a baffle.Then after seeing the video by appliance parts pros I saw how to replace the baffle By doing this I got the baffle off with no problem accept one tab broke on me.And sure enough there was change under it.I guess over a period of time it was able to to slide in there just right to get under baffle. Thank for being there for me anyhow. Also this is such a good website you have,its good to have people like you out there to help us homeowners and save us money.Thanks again John for what you do,and I will surely be using your expertice in solving problems and be on your web site Kevin
my front load washer is making the knocking noise and yes it is balanced and it is a fairly new washer that we got from the sears store where you get blemished washers , any ideas ?
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I had the same problem! Had the repairman out, he said it is because it needs cleaning, use Affresh, on the clean cycle. Worked immediately, starts happening after about a month and a half. So I run the Affresh- no more knocking!
I am having the same problem for about 3 years now. Repairman has changed lots of little parts and problem keeps letting worse. He was here to fix it again this morning and now tells me it is the drum and bearings and that I will have to get a new machine. I have paid the extended warranty for my machine.
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I had the same problem! NO repairs! The repairman said it just needed cleaning. I ran Affresh in the cleaning cycle & knocking went away. I use it the 1st of every month now.
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I had an F/H code i fix that and them I got an E/11 code fix that but now the washer is a knocking noise and i get very loud when it is sniping
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I have a very loud knocking noise during spin cycle and noticed plastic shards in the rim just under the rubber seal and also the plastic around the drum is cracked. Is there a fix for this problem?
The washer pulley nut that holds the pulley drive had come loose on my washer causing the drive pulley to rub against the drive cover. The newer (HE) Kenmore model did not have any ball bearings. Suggest going to the Kenmore site to get a diagram of the proper model before looking at the fix required. (http://www.searspartsdirect.com/)
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Looks like the bearings are out on my Kenmore HE3. This morning during washing, notice a very loud banging, thought it was coming from neighbors. Saw it was my washer. Looked up some videos on YouTube to see what the problem was and sure enough the worn out bearings describes my washer perfectly. It has the plastic shredded pieces around the drum, wobbly drum, and very loud banging noise when spinning at high speed.
My washer is 13 years old, lightly used though. I thought for sure my dryer would die before the washer. Looks like replacing is cheaper than repairing.
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Thank you for that info. I've been searching for the spider assembly on a Kenmore site and cant find anything under that name. Is there a def name for it? Also it is a front load washer. Thanks.
John Warren 의
Is it an an unbalanced load?
Reagan Games 의
I don't think so because when it empty and I give it a spin I can hear it hitting the outer tub @ one spot. It's kind of a scraping sound when empty and spun by hand.
John Warren 의
I realized this problem only happened when the washer was draining, so I removed the back panel and drain pump and discovered a penny was hitting the propeller, which was causing this noise during the spin cycle. Don’t ask me how the penny got through washer, but that was my problem that has happen to me at least three times. Guess what, on the bottom of the tub (clear plastic), I can see two more pennies that haven’t got to the drain pump yet. My wife and I discovered this happens every time our college son comes home to visit and washes his clothes.
kr smith 의
Is there a reasonable fix for that aside from replacement?
Christopher Malley 의
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