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2014년 12월에 출시한, 여러 모델 번호로 알려진, 아시아 시장을 위한 Samsung의 Android 스마트폰.

118 질문 전체 보기

Why my phone cannot turn off?

y phone was suddenly hung-up when I open my email. I press long press to turn off but it doesn't work. It will not turn-off. How can I solve this one? I try to recharge my phone, it doesn't work also.

답변되었습니다! 답변 보기 저도 같은 문제를 겪고 있습니다

좋은 질문 입니까?

점수 21
댓글 28개

holding the down volume button and the power button at the same time till the phone vibrates should restart it. if you have it plugged in charging and do this it turns the phone off

That was a fantastic clue. works perfect!. Thank You Dude.

Wow that really helped me thank you very much

worked perfectly. thanks much!!!

Amazing advice! Nothing else worked but this did. Thank you :)

댓글 23개 더보기

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답변 4개

선택된 답변

Press and hold the Volume down and the Power buttons. When the phone reboots, release them.

Regards.

해당 답변은 도움이 되었습니까?

점수 33

댓글 21개:

Dat was really helpful. ..thanks!

its working thank you so much

its good idea..... thank u .....

good job...... i really like u......

it's work... thanks

댓글 16개 더보기

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You could remove the battery and this will kill the phone and hope it boots properly when it restarts once you put the battery back in. Hope this helps and good luck

해당 답변은 도움이 되었습니까?

점수 3

댓글 2개:

in samsung galaxy a5, you cannot remove the battery since the battery is built in.

Many, many thanks

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unplug Charger before Turning off ,,

it turns off and doesn't reboot ,,

When it's already switched off..you can Plug in the charger and it won't turn on..

Works for me Samsung Galaxy j7 OS 6.0.1

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Hello .. I forgot my lock pattern and when I try to hard reset it .. won't let me turn it off .. it wants the lock pattern in order to be turned off but I don't remember the pattern .. so .. no hard reset, no nothing .

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댓글 1개:

Thankyou so much. Totally worked. Only way to power off / shut down your malfunction samsung j 7 prime phone or device. Power & volume - key while its plugged in to charger. Or else it only restarts.

I was so lost, i felt the phone had malfunctions.

Thankyou so much

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Billy495 님은 대단히 고마워 할 것입니다.
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