Why is the touchscreen not responding?
The touchscreen is either not responding accurately, or not responding at all to touch. I am not sure if it is just out of sync, or if it is something more serious.
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If you are having problems with the touchscreen, please visit the "Touchscreen Responding Inaccurately" header on the troubleshooting page: HP Envy 23-d060 qd TouchSmart Troubleshooting.
If problems still exist after checking all available options, either reference the HP Troubleshooting page at the bottom of this device page, or contact HP directly.
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You may have turned it off. Maybe not on purpose. Generally you have to push a function button. For example mine Is function f7
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