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Identified by model number 330 and unique form factor

Reset my dell desktop computer

My computer turns on but the computer won't let me enter my password .

답변되었습니다! 답변 보기 저도 같은 문제가 있습니다

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선택된 해법

From your question, it's difficult to tell what the problem is. I presume it's booting into windows. Is it presenting a password prompt and is it simply not responding when you type your password? Is the mouse working? Is it simply that your keyboard is broken or not properly plugged in? Does the Caps Lock light come on when you press Caps Lock?

이 답변이 도움이 되었나요?

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The mouse is on, also the keyboard when I start the computer, but when it comes to typing the password both mouse and keyboard suddenly stop working

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Raquel Hobson 영원히 감사할 것입니다.
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