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How do you replace the white ribbon?

Hi--

Today I got an error message that my blue ink cartridge was inserted incorrectly. I noticed that the white ribbon on the side of the cartridge compartment was twisted, so I tried to untangle it. In the process, I ended up pulling it out of wherever it came from on the back of the cartridge compartment, and now my printer thinks this is a paper jam. Is this fixable and if so, how do I fix it?

Thanks!

I think this will post the photo

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Post a couple of photos if you can.

mayer 의 2016년 3월 8일

Hi--here's a picture showing where the white ribbon is tangled (and it was wrapped behind, before I messed with it).[image|774623]

Meghan Stevenson 의 2016년 3월 8일

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게시일: 2016년 3월 9일

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This video shows that cable and its insertion point: https://www.youtube.com/watch?v=9D2uYopO...

UPDATE 5/4/20

This link may also help:

https://www.youtube.com/watch?v=IszUNL7z...

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예 아니요

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Thanks so much! I'm not sure if I'll do this and try to fix it, or just replace the printer. Though I think if I had been more patient with the problem, cleaning a print head would have been the right solution. Thanks for your help Mayer!

Meghan Stevenson 의 2016년 3월 10일

Good afternoon, I have the exact same problem as this and need to find the cable insertion point, however the video from the above answer now does not work. Can anyone help please?

Wizlon World 의 2020년 5월 4일

I have same problem too

martontammy 의 2020년 8월 5일

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Epson Workforce 645

How do you replace the white ribbon?

Update (03/08/2016)

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