Shutting down when plugged in.

Question

Brother MFC-J6920DW

Repair information for the Brother MFC-J6920DW wireless, multifunction inkjet printer. Model number: MFC-J6920DW. First available on Amazon in September of 2012.

20 질문 전체 보기

Fe @feed

평판: 193

2

1

게시됨: 2016년 9월 6일

옵션

Shutting down when plugged in.

When I plugged in to the outlet, the screen says ,"All functions will be disabled" then it says" Stand by on/off resume". Then it shuts down.

답변되었습니다! 답변 보기 저도 같은 문제가 있습니다

좋은 질문입니까?

예 아니요

점수 28

댓글 26개

Is it plugged into a outlet controlled by a light switch? If so , make sure the switch is on. I have done this.

Deleted 의 2016년 9월 8일

I have done this also, but the printer wouldn't come alive at all.

Diane MacKay 의 2017년 5월 23일

Thanks a lot. This was the solution. I would have never thought of myself. My printer now seems to work.

L Jensen 의 2017년 9월 16일

When I plugged in to the outlet, the screen says ,"All functions will be disabled" then it says" Stand by on/off resume". Then it shuts down.how to solve this problem

Mukesh Chodhri 의 2018년 1월 29일

please reply me

Mukesh Chodhri 의 2018년 1월 29일

댓글 21개 더보기

댓글 달기

답변 4개

선택된 해법

Kevin @cb_kevins

평판: 1.8k

3

1

게시됨: 2016년 9월 8일

옵션

Had exactly this problem on a 3 year old MFC-J6920DW today - found a solution elsewhere on the net:

Remove power cord and wait 30 seconds. Then remove paper trays. Reconnect power cord and switch on at the wall. Wait for printer to boot (and complain about lack of trays). Reinstall paper trays.

All up and working now!

이 답변이 도움이 되었나요?

예 아니요

점수 153

댓글 128개:

Fixed problem immediately. (problem started with an inadvertent unplugging of the machine)Did not have to hold power button after plugging back in with trays removed, but some had suggested that. If this hadn't worked, i would have tried removing trays and holding the power button till the music stopped.

bluejaa 의 2017년 1월 18일

Fixed the problem right away! Thank you so much! Gary

Gary Klein 의 2016년 10월 24일

Followed instructions about moving paper tray and everything now works. Thanks so much. Janine

janinect 의 2017년 1월 20일

03/05/2017: Followed instructions about removing paper trays; plugged in; printer rebooted automatically, then requested insertion of paper trays. All is great now. THANKS!!

gatorbendermail 의 2017년 3월 5일

I had this issue too and tried several "fixes" without success. I was afraid my printer was hopelessly dead. And, frankly, I had little faith in this suggestion - but it worked!!! I'm back in business and very grateful that someone presented this solution.

Mike Murphy 의 2017년 3월 13일

댓글 123개 더보기

댓글 달기

Is it plugged into a outlet controlled by a light switch? If so , make sure the switch is on. I have done this. — Deleted
I have done this also, but the printer wouldn't come alive at all. — Diane MacKay
Thanks a lot. This was the solution. I would have never thought of myself. My printer now seems to work. — L Jensen
When I plugged in to the outlet, the screen says ,"All functions will be disabled" then it says" Stand by on/off resume". Then it shuts down.how to solve this problem — Mukesh Chodhri
Fixed problem immediately. (problem started with an inadvertent unplugging of the machine)Did not have to hold power button after plugging back in with trays removed, but some had suggested that. If this hadn't worked, i would have tried removing trays and holding the power button till the music stopped. — bluejaa
Followed instructions about moving paper tray and everything now works. Thanks so much. Janine — janinect
03/05/2017: Followed instructions about removing paper trays; plugged in; printer rebooted automatically, then requested insertion of paper trays. All is great now. THANKS!! — gatorbendermail
I had this issue too and tried several "fixes" without success. I was afraid my printer was hopelessly dead. And, frankly, I had little faith in this suggestion - but it worked!!! I'm back in business and very grateful that someone presented this solution. — Mike Murphy