Screen broken but not cracked?

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Samsung Galaxy Note 10.1 (2014)

The 2014 version of the Galaxy Note 10.1", running a Exynos 5 processor and 3 Gb of ram. Released October 2013.

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Laurence Apps @boshmash

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Screen broken but not cracked?

Hi!

Recently, I accidentally nudged my tablet off of my bed, which is not very high. It fell to the ground and hit it quite lightly. However, the screen was flickering. Soon, the screen stopped flickering and all was well, but, after around 20 minutes, the screen flickered once more, but this time, instead of fixing itself, the flickering stopped and the screen seemed to die as such, leaving a grey coloured bar which takes up about a third of the screen. The area still works up there, but it is a solid light grey colour, with hints of whatever other colours are showing on the functioning part of the screen. I have reconnected the lcd cable multiple times. One thing is, this is a model which was refurbished (I think- purchased from ebay a long time ago), and it has some transparent green tape going across some areas, covering parts of the tablet. I can only guess that these are areas where repairs have happened, but I fear that that could be the problem. If someone could help me, it'd be greatly appreciated!

Cheers in advance.

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Scott Havard @scottydont 평판: 50.4k 57 44 200 · Answer 1 · 2017-04-04T10:15:39-07:00

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Scott Havard @scottydont

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게시됨: 2017년 4월 4일

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Hi Laurence!

It sounds like this could be many different things. It was good to check the LCD cable connection! That is a good starting place. I would check all of the display connectors (any digitizer and LCD cable connectors). If these all seem to be seating well, go ahead and get the magnifying glass to see if all of the pins on the connectors seem to be intact. If one of the pins on the connectors( the little gold lines) seem out of whack, then that could be causing the problem (and is unfortunately a pretty tough fix if you aren't familiar with soldering techniques). If all the connectors seem like they are working, I suspect the drop could have damaged the LCD itself. I imagine you do not have access to an extra LCD, but if you can swap the LCD's to test a different one, you will get an answer. It is also possible that the board was damaged, but I suspect the LCD. You can probably track down a replacement LCD! Let us know what new things you find on your hunt.

Good luck!

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Firstly, thank you very much for a fast response! Alright, so I checked all of the connections, and it all seems fine. I then checked the pins and they also appear to be okay, so I am glad to rule that off the list. I do not have an extra LCD, so I suppose the best I can do is take it in to a local computer repair shop and see what they can do. I also had a look online, and at other pieces of technology with similar issues to mine, and I found someone saying that the digitizer could be partially broken in the top area, so the top half of the screen wouldn't work. I have no idea personally if that could be the issue. Thanks again for your advice, and I'll post any updates on the situation here.

Laurence Apps 의 2017년 4월 4일

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