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Portable Bluetooth Speaker with 14 hour playtime. IPX7 waterproof certified. Shockproof rubber exterior. 1800mAh power bank. Released in 2015.

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What do I need to do if it won't charge after a single use?

I recently got the BRV-1 . I fully charged it and synced it to my phone. It worked great! I had it sitting outside at night while using it and it beeped a few times and shut off. I assumed maybe the battery died, although I expected it to last longer than roughly an hour. Since it $@$* off I have tried multiple times to charge it and get it on again with no luck. None of the lights come one for battery life, etc.

So, has anyone else experienced this? How do I fix it? I'm not a very happy customer seeing as how I've only been able to get one use out of it.

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@cam2363 is correct. take it in for an exchange immediately. (most places have a week or two straight exchange policy)

if you're interested in attempting the repair, follow below.

Please be advised that myself, nor this web page can be held responsible for damage to any device, should an attempt at repairing one's own device fail. Always make sure to consider hiring a professional repair shop to fix your device for you.

Diagnostic steps for not charging:

1) Check for a blocked port (Lint build up can keep a cord from fitting in properly. if the frame of the plug is not flush with the device, using small tweezers, and being careful not to damage pins, pry out any dust or lint.

1) Try a Known Functional Cord. (Works on another device)

2) Excite the battery: Hit the + and - of the battery with an external power supply for approximately 10 minutes. (Be sure to verify you are using the amperage and voltage that the battery can handle. (Located on the battery with the specs.)

If the device boots, then the battery is functional, and you can continue forward with your diagnostics.

3) Scan board, and Flex circuits for physical damage. Looking for signs of blown or chipped components. Scorch marks, or corners of components broken off. Replace as needed, and test again. A 10X+ microscope assists very well in this stage

4) at this point, plug in the device again, and check if it charges. if it isn't, then go forward with replacing the charge port itself.

5) if replacing the charge port does not fix the issue, then you are experiencing an IC or board failure, in which case, it will just be better to replace the device.

I hope this guide has helped you in your diagnosis.

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@croberts0127, C. Roberts, Below is a link to trouble shooting the Braven BRV-1s. If after trouble shooting and device still not working for you return under warranty for replacement/refund/repair. Good luck. I hope this helped you out, if so let me know by pressing the helpful button.

Braven BRV-1s Troubleshooting

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Did it rain that night? If not, take it back and get a refund because thats just bs

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No it did not rain. I was just outside listening to it and it shut off. I can't find the receipt for it so that's why I haven't simply returned it. I'm hoping it's an easy fix... just need to know what that fix is.

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Hi @croberts0127 ,

Have you got any other proof of purchase document (e.g. credit card statement, bank account statement etc) that the retailer will accept? It never hurts to ask them if they will.

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C. Roberts 가/이 대단히 고마워 할 것입니다.
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