I was having the exact same problem with the exact same phone and I have found this fix on; http://zte-iqorsupport.custhelp.com. It has seemed to work for me, so far. It has only been a little while since I did this, but so far so good. I hooe this helps y'all.
This type of problem could be due to a conflict between an app and the phone’s operating software. To fix this, one of the best steps is to Clear Cache Partition; however, if you phone does not have this option we would want to do a master reset.
We always advise backing up the phone completely before preforming either step, and our Device Support page has a step-by-step guide to complete this. After selecting your phone’s make and model, please go to Tutorials > Backup & restore > and then choose your preferred backup method.
Once the backup is done, we are ready to move to the next step. If the phone has the ability to do a clear cache partition, you will follow the steps to do the alternate master reset but instead of selecting Factory/Master Reset scroll down to Wipe/Clear Cache Partition > select it with the power key > Reset/Reboot Device.
If you do not see this option on your phone, please go to the Device Support page, and choose Tutorials > Reset device. This will take the phone back to factory settings, and get rid of the conflict.
I have reset to ' factory' and it is still happening..my phone acts crazy cause of this please any help is appreciated about to buy a new phone but I love this one!!
Oldmaid 의
I have the same problem, and I have the same phone as you. The problem started when an update was installed. Not a good idea to update it seems. I hope someone can answer this question. I will check with ZTE and MetroPCS next. It is so annoying!
Rene Allen 의
I am having the same problem as you, and I have the same phone as you. The problem started after a system update was installed. Very annoying. I will contact ZTE and/or MetroPCS if no one can answer our question.
Rene Allen 의
I have reset, refreshed, and took the phone to metro headquarters and no one and nothing can fix this problem so live with it as I do or waste money in yet another phone that will most likely have some sort of other glitch...the new zte blade sucks too....the camera stops working on that one....all their phones suck
Jackie 의
Problem solved....go to settings....go to apps....go to stock Android....go to notifications.....make sure all notification boxes are OFF....my phone has been perfect since doing this....if it happens again after a reboot then just do it again
Jackie 의
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