Touch ID not working following Screen Replacement

Question

iPhone SE

6s와 유사한 하드웨어 사양의 4-inch iPhone은 2016년 3월에 출시되었습니다. 16/64GB 저장 옵션 및 은색, 스페이스 그레이, 금색 또는 로즈 골드로 제공됩니다. 모델 A1662 및 A1723.

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Sam Southan @samsouthan

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게시일: 2017년 10월 16일

옵션

Touch ID not working following Screen Replacement

Hi guys,

I've had a complete nightmare and offered to fix a friends phone (I've fixed loads before) and ended up with her Touch ID sensor not working! It turns out the phone was only 9 months old so I've completely ruined her warranty and left her with no Touch ID.

After replacing the screen, I found the tiny little metal bit that is on the screw of the ribbon cable for the home button. It kind of sits on the screw and doesn't normally come off, hence why I didn't realise it had. Would this be a reason that the Touch ID wouldn't work or is it irrelevant? Does anyone have any other ideas what might have gone wrong with it and any ideas how I might go about fixing it?

Please please please any help is appreciated!

Thank you so much

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Minho @refectio

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게시일: 2017년 10월 16일

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You probably accidentally tore the flex cable on the Home Button. It happens...

You can't repair the Touch ID so your best bet is to bring the phone to Apple for a screen replacement. They will replace the Home button as well. As long as the housing is in good condition and the inside of the phone doesn't have any signs of damage or water, they will fix it.

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Even though I have replaced the screen and it's now a different screen? Does that not void the warranty??

Thanks for your answer

Sam Southan 의 2017년 10월 17일

If you are worried about warranty, you can put an original screen back on cracked or not and get the phone fixed by apple, just don't mention that you tried to change the screen or it's opened before.

Usually we just say it suddenly stopped working one day.

Ben 의 2017년 10월 17일

https://9to5mac.com/2017/02/25/iphone-wa...

Minho 의 2017년 10월 17일

Thanks guys, I took it in yesterday and was just honest about the problem for fear of putting the old cracked screen in and damaging anything anymore, £130 bill but better than buying a new phone I guess, thanks again

Sam Southan 의 2017년 10월 18일

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Even though I have replaced the screen and it's now a different screen? Does that not void the warranty??

Thanks for your answer — Sam Southan
If you are worried about warranty, you can put an original screen back on cracked or not and get the phone fixed by apple, just don't mention that you tried to change the screen or it's opened before.

Usually we just say it suddenly stopped working one day. — Ben
Thanks guys, I took it in yesterday and was just honest about the problem for fear of putting the old cracked screen in and damaging anything anymore, £130 bill but better than buying a new phone I guess, thanks again — Sam Southan

iPhone SE

Touch ID not working following Screen Replacement

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