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The HP Pavilion TouchSmart 11z-e000 is a touchscreen laptop in the Pavilion family of HP computers. It has an 11 inch screen and comes equipped with an AMD processor and Windows 8. Released in Fall 2013.

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I can’t log into my computer

I forgot last password I used on this laptop

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Can't turn off computre or sign in

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If you are using a Microsoft Account then you will have to use this link to reset your password. If you cant do this then you can still access your files by plugging the hard drive into another computer and accessing them that way. If this is a local account and not a microsoft there is software that can reset the password easily.

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