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Released 2014, October; Android 0S, v4.4.4, up to v5.1; 32/64GB storage and exclusive to Verizon Wireless.

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Data Retreaval after Water Damage?

Hey everyone,

I'm trying to help my sister out with her busted phone. She dropped it in ocean water and picked it up right away. It was left to dry in rice but it will not turn on or charge. The battery seems to be totally dead at this point, too. It also does not do anything when connecting it to a computer. I did some cleaning to the inside to get rid of residue and yet it has not improved any.

All my sister wants is to get the photos saved on the phone off and onto a computer. Is there any way that this can still be done?

Thanks for your time and effort!

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When it comes to water damaged devices. It gets tricky. Most of the time its a 50-50 chance to get the device to power on again. Most of the time you need to do some soldering touch ups under a high power microscope. Also, use 90%+ alcohol to clean up any corrosion. If you can, check the voltage on the battery with a DMM should be about 3.5-4 volts. Unfortunately, if you can't get the device to power on you can't get data off. :(

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