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Model number NV370. Stands 27 inches tall and features Shark’s never loses suction technology and swivel steering.

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Why is my brush roll and indicator not working?

My indicator light stays off and the brush roll doesn't function. I removed the roll and disassembled it. No blockages, everything clean, wires are good, position switch working properly. Performed wiring checks, beyond possible high resistance through the circuit board no issues noted. Can find no information on how much voltage should be being supplied to the brush roll. Or what proper resistance readings should be. Checked voltage at where the brush roll connects to the base. Vacuum on 7V with or without pressing the latch switch to imitate the bottom being connected unsure what proper voltage should be.

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Hi there ,

I recommend calling the manufacturer for support as they have their engineers who designed them and who can help you on the phone line

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Roller not turning,no green light checked no plugs,filters ok

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If your Shark Navigator Lift-Away Pro vacuum’s floor roller no longer spins, see the Shark Navigator Lift-Away Pro Floor Roller is Not Spinning problem page for possible causes and solutions.

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Remember, the handle must be pulled back for the roller brush to turn on AND the switch must be set to carpet or the 2nd position on the switch. Green light should come on.

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Remember, the handle must be pulled back for the roller brush to turn on AND the power switch must be set to carpet. The green light should turn on.

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I'm having the exact issue its in the right position and leaned back it moves forward just a tiny bit that's it.Microswitch is good the 2 belts are also good There is a brush roller motor and another motor behind the hepa filter.i will use this on floor mode until I purchase a new sweeper and trust me it will not be another shark.They do not make parts for the duoclean liftaway so it makes it hard to repair

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