주요 콘텐츠로 건너뛰기

Announced in August 2017년 8월에 발표된 Galaxy Note8을 회수된 Galaxy Note7의 후속 모델입니다. Note8은 대중이 구매할 수 있도록 2017년 9월에 공개되었습니다.

148 질문 전체 보기

Advertising Overload -- Please Help!

About 2 months ago, I started getting ads popping up on my Home Screen and continually as I attempt to do something on my cell phone (Samsung Galaxy Note 8). I have tried to remove some apps and reinstall them — especially the ones seen in some ads…nothing works. I cannot stand it, it is driving me nuts. I have to hit back or “X” it out and it adds about 4 extra steps to get to my intended destination whether it be my email, games, contacts, phone, etc. It is so annoying, I just want to smash the thing sometimes. I want to call Sprint and tell them to get the %#*@ advertising pop-ups off my phone or I will change my service to another provider. I really do not want to change but may when it is time to upgrade which could be now!

Can anyone offer some steps to try? I need to get it to stop and soon! Thanks for your time.

답변되었습니다! 답변 보기 저도 같은 문제를 겪고 있습니다

좋은 질문 입니까?

점수 0
댓글 달기

답변 1개

선택된 답변

Hi,

Download, install and run this app to see if it detects any malware installed in the phone.

You can also download, install and run this app to see if it detects any viruses in your phone, missed by the first app

해당 답변은 도움이 되었습니까?

점수 3

댓글 1개:

Hi and thank you for the response. I was not aware anyone replied -- I just happened to check. I will try to download the apps you referenced but will have to find this link on my cell phone vs. PC. Thank you once again -- I will let you know if it works!

댓글 달기

귀하의 답변을 추가하세요

robinpiller 님은 대단히 고마워 할 것입니다.
조회 통계:

24 시간 전: 0

7일 전: 1

30일 전: 3

전체 시간: 77