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An Amazon tablet released in 2014 featuring a 7 inch HD color touchscreen display.

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Why is my screen unresponsive?

Not sure if I have the right model as I can’t get it on to look. My Kindle won’t respond to touch. When it first comes on — sometimes — I can manage to turn it on by swiping, and other times it doesn’t respond to swiping. If I do turn it on, after the next touch it becomes unresponsive. I’ve rebooted it, recharged it, allowed the battery to go dead and then recharged it. I connected it to my PC and was able to get in and make one touch and then it went unresponsive at all. I really enjoy my Kindle and would like to get it running again but have no idea what to try next. Tia.

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First off nice Ciri profile picture! (big fan of the Witcher here, and im really hoping thats her). If Its turning on and the LCD is good thats a good start for sure. This may seem like something a little insane to think about, but I would consider trying to open up your Kindle and unplugging the LCD/Digitizer and plugging it back in. Amazon Fire HD 7 (4th Generation) Display Replacement This is a guide on how to do that as well. You don't have to take the screen out, just unplug the little lego connector and plug it back in.

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I'll try this, thx!

@Lizzie Fingers Yeah if you have tried everything else there is no hurting trying this as well. Best of luck to you!

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