it is completely dead, only 19 volt comes
Sir, I have a dell vostro 1550 model laptop, it is completely dead, only 19 volt comes, no indicator is turned on, can there be a problem?
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Have you tried it with the battery disconnected and just the power supply/charger plugged in?
See manual:
page 11.
Does that fix it? Then just defective battery.
No?
Then try resetting the BIOS by taking out the coin-cell battery, page 33 in manual, and then press the power button to discharge any power in computer. Should be 3 volts. Replace if lower.
Let us know how it goes.
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