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Repair and disassembly information for the Powerbeats Pro true-wireless earbuds. Released in May of 2019. Model number: MV6Y2LL/A, MV702LL/A, A2047.

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Cure for liquid damage on Powerbeats Pro?

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is there any way to cure the corrosion photo on these beats connectors. Apple are charging 140, considering they’re advertised as water and sweat resistant I’m surprised they have corroded after 3 months use…

any help would be great

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I have had the same issues even though mine have never ever been wet ! I am so so angry , they cost an absolute fortune on the UK and want to charge me £80 to fix them I said no and they sent them back with out the ear buds !!!! So I cannot even use the one that works . CEO letter of complaint sent !

Currently, my right ear doesn't charge anymore. I sent it back for repairs. I get the reply there is liquid damage, and that I have to pay over 100 euros to get it repaired. Powerbeats only have been used for running, so it makes sense that some sweat got inside. Total scam from Apple, don't buy these.

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Hi,

The best thing to remove corrosion from surfaces where electronics are involved is gently wiping it away with a Q-Tip slightly moistened with 99%+ Isopropyl Alcohol (available from electronics parts stores).

It would be better if you could remove the battery to forestall any potential problems but since you can’t do this easily without breaking into the earbuds (see the ifixit Powerbeats Pro Teardown guide) then if you don’t moisten the Q-Tip too much i.e. not dripping and try not to bridge between the two terminals with the liquid etc, it should remove any corrosion. The alcohol will evaporate and leave no residue which could later impact on the electrical connection.

You just have to be patient and take your time and don’t let it get too wet and possibly seep into the earbuds. Allow it to dry before continuing to remove any stubborn corrosion.

Also if possible do not use “rubbing alcohol” as mostly this is <70% IPA, can contain additives and is not as effective.

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Thank you for your tip, I’ll give it a go

Thanks for this; I’ve had the exact same issue - the headphones have never got wet except for sweat and rain yet they’ve corroded and Apple want to charge £185 to repair!!! I’m absolutely livid.

Me too, raging

Me too...mine started giving issue after 4 months...never got wet except for running in rain and sweat...(supposed to be sweat and water resistant)Apple want to charged €214 to fix the 'liquid damage'...they are still under warranty as less than a year old...Absolutely disgusted with the repair scam service of apple

Wow that apple repair cost and lack of suggestion to clean the buds is crazy!

I’ve had mine since 2019, and apparently have sweatier ears than any of the other commenters. I have been cleaning the corrosion off the earbuds and the charging case connectors for the buds with IPA (Isopropyl Alcohol) and an old toothbrush every three months or so since I got the headphones. This keeps them charging reliably for me.

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