Kenmore upright freezer . Frost free . Model # 253.28712803 . It does not cool down to 0. The temperature control reads 12 degrees and the inside temperature is 20 degrees . I used a freezer thermometer . The temperature control will read 0 when the compressor turns off but inside it is 18 degrees . What is wrong with it ?
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Hi @barb5 ,
It may be a faulty temperature sensor
Its’ location is not shown on the ”system” parts diagram where it is listed as part #NI -not indicated, but presumably it will be in the freezer compartment possibly behind the panel where the evaporator unit is located. Hopefully it is not the control board that is the problem.
Have you checked that the condenser coils at the back on the outside of the freezer cabinet are clean and dust free? Just a thought.
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The board was replaced 18 months ago . The condenser coils are sealed so can't clean .
Hi @barb5
Looking at part #1 in the System parts diagram in the link I posted it appears that the condenser coils are at the outside of the cabinet at the back. They are there so that the heat picked up by the refrigerant can be released into the air.
After a while dust etc collects on the coils and this makes the system less efficient as the heat cannot escape as easily.
If the coils were sealed inside the cabinet then there would be a condenser fan associated with them to disperse the heat. There is no condenser fan shown in the parts list for your model
You're not thinking of the evaporator coils which are located behind a panel inside the freezer compartment by any chance?
Maybe it is only a generic drawing of the parts. Apologies if this is the case
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