After printing a document I can not print another. When I go into active printers I am unable to cancel the document which has just been printed. Have used HP Print and Scan Doctor still the same.
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I would uninstall all the HP stuff from the system and reinstall the basic driver from them only. I find all the software bundled with these HP all-in-one printers to be very unreliable a prone to lock up their devices causing them to be unresponsive to the computer.
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