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Repair and additional information for the Samsung RF267AE refrigerator—a 2009 model bottom freezer refrigerator with ice through the door, automatic defrost system, and both drawer and door access. This page covers information for model numbers matching the pattern RF267AE**.

ice maker sometimes works and sometimes doesn't

Samsung RF267AEPN icemaker makes ice and then doesn’t. This issue has been going on for quite a while and seemed to be related to ice building up beneath the ice bin. If I kept that chipped out every few days, we seemed to get along pretty well. Then, after replacing the water filter the ice has been more off than on, but it has made some ice.

It seems to have stopped making ice entirely now. I have previously used the test/reset button and generally nothing happens whatsoever, but it has made ice after that (sometimes). Today I pressed the test button and got the chime for the first time in weeks, but nothing dumped. Another chime sounded a few minutes later, but several hours later, we have no ice.

I am happy to replace the icemaker and I think I’m able to do that myself, but because it has been working sometimes I wonder whether that will solve the problem. I can also replace the filter though I hate to give up on a nearly new filter and, again, since it has worked some since the filter change, I hesitate about whether that is the answer. Thanks for any ideas.

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I have the same problem. It stopped making ice as soon as I got the replace filter warning. I replaced the filter, did all the reset buttons, got the beeps, then nothing. Tried multiple. Got desperate and literally purchased ice and filled the dispenser. Did that a few times then one day, the frig was making ice! Woo hoo! It made ice for a few days, then just stopped.

ONE QUESTION: I replaced the filter with an approved, but not Samsung brand, filter (brand: Waterdrop). (Cheaper, and actually got better Amazon reviews than Samsung's ill-fitting replacement.) Did you use a Samsung filter or another brand? (My wife is insisting I should've purchased the way more expensive Samsung.)

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Hi,

Don’t know the model, but try running the Self-diagnostic function during normal operation and check if there are any ice maker error codes (see following pages in manual) that may give an indication of the problem.

If it is determined that a part is faulty and needs to be replaced, search online for RF267AEPN parts to get results for suppliers that suit you best.

Hopefully this is of some help.

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Thanks so much! I will try this!

I tried this and got a display of 88 on each side of the display. Looking at the error code chart, this doesn't seem to mean anything. Perhaps it means no error or no error that can be detected this way. Thanks again for ideas.

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