Screen is totally frozen in the on position. Cannot turn off.

Question

Acer Chromebook 14 CB3-431

The Acer Chromebook 14 is a Chromebook with a 14" display, released from Acer in 2016. Model Number: CB3-431.

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jjeandell @jjeandell

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게시일: 2021년 10월 12일

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Screen is totally frozen in the on position. Cannot turn off.

This is the third time this has happened. Computer totally freezes up while using it. Can get it to turn off to reboot. Do I have to drain battery to get it to go off?

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mike @aactech 평판: 28.6k 9 13 64 · Answer 1 · 2021-10-13T20:22:54-07:00

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mike @aactech

평판: 28.6k

9

13

64

게시일: 2021년 10월 13일

옵션

Troubleshooting - go down the list:

Acer Chromebook 14 CB3-431-C3WS Troubleshooting

Disconnect battery:

Acer Chromebook 14 CB3-431-C3WS Battery Replacement

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Acer Chromebook 14 CB3-431

Screen is totally frozen in the on position. Cannot turn off.

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