In back side one white spot

Question

iPhone 14 Pro

2022년 09월 16일에 발표된 Apple의 "작아진" 플래그십 스마트폰은 6.1인치 ProMotion OLED, 트리플 렌즈 후면 카메라, 5G 이동통신이 특징이며 새로 설계한 "Dynamic Island"를 전면 카메라와 상단 세서 주위에 배치했습니다. iPhone 13 Pro의 후속작.

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Mahendra Kumavat @mahendrakumavat

평판: 13

1

게시일: 2022년 11월 11일

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In back side one white spot

I’m recently buy this phone dark purple I phone 14pro but there is one white spot on back side. I’m asking to shoe they said to contact in IFIX. I’m buy 3 phone at time but 2 phone is colour but mine defective. Apple giving this type service to the customer I’m not happy with this.

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Jerry Wheeler @dadibrokeit 평판: 57.1k 123 42 89 · Answer 1 · 2022-11-12T02:47:26-07:00

Hi Mahendra,

If I'm reading your question correctly, you just bought a new iPhone 14 Pro and there's a defect in the color on the back glass, is that right?

At this point you have three options.

Return the phone for a replacement. Given that this is the latest model and should still be under warranty, you should be able to get it replaced.
Replace the back glass. This is an extremely difficult repair, as the adhesive used on the rear glass of most iPhones is extremely strong, so it requires a heat gun or laser to loosen the glue enough to be able to chip the glass out of the frame.
Replace the entire rear chassis. This saves you the difficulty of removing the rear glass, but that gets made up for by the fact that you have to transfer every single component inside the phone to the new housing.

Unfortunately, your phone is so new that no guides are available for replacing the rear glass or the chassis; you may be able to find YouTube videos, but none of the regular repair sites I'm aware of has any information on the 14 Pro.

I'd strongly suggest contacting either the seller or Apple itself to see about a warranty replacement.