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Released in June 2017 as a successor to the Surface Pro 4. Also known as Microsoft Surface Pro 12.3". Model number: FJT-00001.

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Red screen after change display

Hello, I accidentally broke the screeen on my surface, so I went to a local repair point to have a professional repair of my PC. All good but after a month the screen has started to have some red flash as you can see in the video. So I returned to the repair point and he tried to repair but he said that is not the display but is the graphic card broken, so I can't do nothing. Do you agree with him or is a problem of compatibility/ display broken?

I tried also to connect to a external screen via HDMI and there isn't any red flash

Thank you

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When you connect to an external display, do you get a normal picture and does everything work properly? If so, the problem is definitely with the display on your Surface and there is nothing wrong with your GPU. Just put a new screen on there, and, if done properly, unlike last time, then it should work fine. If you want to do it yourself (if you want something done right, you do it yourself), here is a guide to replace your screen. If the external display is red like the tablet or some other random nonsense, then your GPU is faulty. If that's the case, then you would have to buy a new motherboard, as the CPU/GPU is soldered onto the motherboard. At that point, I would just consider replacing the whole thing and selling it for parts on eBay.

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Thank you, no with external display there isn't any problem. And just by shake the surface the problem appear or disappaer. I will buy a new screen and I will try to replace it. Thank you again

My pleasure! I'm so glad what I posted was able to help you! It's weird that the problem appears or disappears when you shake it. Maybe the GPU chip is loose. That could be a problem. Good luck with the screen replacement!

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