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Keyboard & mouse not working

I bought a new Inspiron AIO desktop but it arrived with the WiFi dongle broken. I contacted the seller and he arranged for a new dongle to be sent from Dell.

The dongle arrived but I still could connect my keyboard and mouse.

I then contacted Dell customer service and was told that it will never connect because the three items are synced and cannot be replaced.

This seems ridiculous to me and I wondered if this is correct. I have now bought a new set.

이 질문에 답하기 저도 같은 문제를 겪고 있습니다

좋은 질문 입니까?

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가장 유용한 답변

Hi @zipperkarting

Perhaps this may be compatible, with your keyboard/mouse.

Scroll down to find the compatibility list.

If it is then wondering why Dell didn't suggest using it.

해당 답변은 도움이 되었습니까?

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Paul troalic 님은 대단히 고마워 할 것입니다.
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