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The OnePlus 7 Pro is an Android smartphone from OnePlus. It was released in May 2019.

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I cannot use the camera app on my OnePlus 7 pro..

I have not been able to use any of the cameras on my device, much less been able to open the camera app. I have reset the phone, cleared chache and storage, and nothing works. I would like to be able to open the camera app to at least figure out if the cameras don't work or something. I have also tried third party apps that use the camera, like google meet, Skype, and many more. Unfortunately this problem prevents me from using face id. Please help me!

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try disconnecting the front camera to see if the rear camera works if not then try front camera with rear disconnected

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I am not able to access the inside of the device, I was just wondering if there was a way I could get the camera app to open.

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@gilchristdean if a camera has failed the app wont open

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Oh, okay. Thank you.

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