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Second opinion; failing power board?

Working on a Toshiba television brought into my shop, and I think I have a diagnosis, but I would like a second opinion. It seems like everytime I get a "I think this is it" on a TV, I am wrong. 😅

The TV powers on and works just fine. But after around 5 minutes (inconsistent, sometimes quicker, sometimes slower) of use, the screen goes completely black. The sound continues and the flashlight test reveals the image is still being displayed, just not illuminated. It can be turned off and back on and instantly get the image back in full, but it goes black after approximately 5 minutes again.

Doing some testing, turning the backlight down to ~25% or below (by default it is at 90%) prevents this behavior and it works for at least an hour during testing.

I've checked the voltages on the board with my multimeter in DC and all power is flowing at the rated numbers (i.e. 12.74v for 13v, etc.). But perhaps if it is a random occurence of the power board stuttering I just have not caught when it happens.

Only other thing I can think of is if the LED strip is somehow failing and causing this. But I've never heard of an LED dying but still illuminating for a short amount of time or indefinitely at a lower voltage.

But... then again, I always mess up TV diagnosis, so there must be plenty of things I've never heard of.

Any thoughts or ideas? Further ways to test to verify a specific cause?

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@erelectronics yep, you thinking is almost spot on. It is the backlight strips. They do this all the time. Illuminate for a while and then the circuitry gets to hot, decreased resistance, overpowered and dark screen. I see this all the time when people use a backlight tester. The strips light up so the must be good. Nope. Leave the power on for a while and then they go dark. Replacing the backlight strips will fix this.

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You're the best, Old Turkey! That was my second guess and I was going to go for power board first. I didn't realize the LED strips had overheat protection though...?

If it matters, this TV was manufactured August 2016, and it has seen constant use for 8 years until this problem just started occurring recently. Is that the kind of thing that is due to the strips wearing out over time?

@erelectronics yes, it is. Those have a lot of hours on them and they do fail. Toshiba's, Samsung and Philips are still better then TCL HISENSe etc. who are habitually using low quality strips.

@oldturkey03 Great.

Well, it appears the strips for this TV are 11800874/11800875, and they're... out of stock everywhere, except for some incomplete sets available from non-reputable vendors on ebay.

Well... I'll just have to tell my client they either need to accept having a low brightness TV, or replace it. lol

Thanks so much for your help!

Dang, thats to bad. Lowering the power will definitely help

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Justin Castle 영원히 감사할 것입니다.
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