Finger print sensor not working

Question

HP EliteBook 840 G6

HP EliteBook 시리즈의 노트북인 HP EliteBook 840 G6에 대한 수리 및 문제해결 정보입니다. 2019년 5월에 출시되었습니다.

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It says " we couldn't find a fingerprint scanner compatible with Windows Hello Fingerprint "

And i don't know how to fix it. Please help me.

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finger print is not wirking sir

Helpful Harry @decadessen81812 평판: 1.7k 3 · Answer 1 · 2024-08-18T16:51:10-07:00

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Hi,

Found a great YouTube video by “Techie Leopard” that has possible solutions for the issue that you are facing.

There’s 3 different options available one of which may work.

Hope this helps

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Still having the same issue