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If you are having difficulties with the HP Chromebook 11-011dx, try referring to the troubleshooting page with this link. HP Chromebook 11-v011dx Troubleshooting
Background and Identification
The HP Chromebook 11-011dx was release in November of 2015. It was made a few years after it's processor Celeron N3060. The HP Chromebook 11-011dx comes with Chrome OS on it. The right side of the laptop features a combination microphone/audio jack, a USB 2.0 slot, a USB 3.0 slot and an HDMI port. The right side houses an SD card reader, the port for the included power adapter and a security lock slot.
The HP Chromebook 11-011dx is 11.6 inches with 4GB of memory. It also has a multitouch touchpad and a touchscreen. This device carries a Intel HD 400 graphics and a 16GB eMMC drive. The model number is 11-011dx.