BLACK SCREEN ISSUES, will not hard boot
I have an iphone 5c, black screen issues, tried to hard boot, will not restart, vibrate works, seri works, will not power off. any suggestions?
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I have an iphone 5c, black screen issues, tried to hard boot, will not restart, vibrate works, seri works, will not power off. any suggestions?
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You mean the phone acts normal except that it does not show anything on the screen? If you connect it to your computer, is it detected by iTunes but without you seeing anything on the screen?
If this is the case, then you probably have a bad display that needs replacing.
If your iPhone is still covered by warranty and has not been opened up before, and doesn't look like it has physical damage, take it to an Apple Store.
If your iPhone is out of warranty, follow this guide to get to the connectors (steps 11 & 12), and clean them with a cotton swab dipped in 90%+ isopropyl alcohol, then try to re-seat them (gently and firmly).
If you still don't see an image, you need to try a known good display, as your display may need replacement.
If all the above don't work, you may have an issue on the logic board that prevents the iPhone from producing an image (or backlight). Let me know if that is the case and I can point you to the next possible step.
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