HP Pavilion 15-cc561st Repair

Find help for common issues with the HP Pavilion 15-cc561st at the troubleshooting page.

The HP Pavilion 15-cc561st is an entry-level laptop from HP’s line of laptops called HP Pavilion 15. The "15" means that the display has a diagonal length of 15.6 inches. Within the group HP Pavilion 15 laptops, there are model numbers from 15-cc500 through 15-cc599—these laptops make up the 15-cc500 series. The HP Pavilion 15-cc561st is one particular laptop in this series. "st" means that the laptop is a model that was distributed by Staples.

According to an HP blog post, the targeted demographic for HP Pavilion 15 laptops include high school and college students, recent graduates, and young professionals on a budget but who still want a laptop with decent performance.

The original selling price is hard to find for the HP Pavilion 15-cc561st which was originally released in July 2017. A website that kept track of a coupon deal from Staples in February 2018 states that Staples offered the laptop at $469.99 which is a probable original selling price.

The HP Pavilion 15-cc561st mostly differs from other 15-cc500 series laptops in internal components that aren’t visible without taking the bottom lid off. These differences don’t significantly affect how parts are to be removed since HP’s Maintenance and Service Guide provides the same removal procedures for all 15-cc500 series laptops.

The laptop has a width of 37.8 cm (14.9 in), a depth of 25.2 cm (9.9 in), and a height of 1.9 cm (0.8 in). The laptop weighs 1.9 kg (4.4 lb).

The model number is printed on the back of the laptop. There should be a blurb of text above the vents on the back. The last line should start with "Model 15-cc561st" followed by "ProdID 1KU29UA#ABA". #ABA is an option code that means North America. HP uses this option code to specify which region the laptop was sold to—the HP Pavilion 15-cc561st was only sold in North America.

The entire lower lid of the laptop (the bottom cover and keyboard) is silver in color (HP calls this "natural silver"). The outside of the upper lid has a gray finish (HP calls this "mineral silver"), and the interior display bezel is black. The HP Pavilion 15-cc561st was only sold in these colors and only with the United States keyboard layout.

Processor: Intel® Core™ i5-7200U (2.5 GHz base frequency, up to 3.1 GHz with Intel® Turbo Boost Technology, 3 MB cache, 2 cores)

Memory: 8 GB DDR4-2400 SDRAM (1 x 8 GB)
Two SODIMM memory module slots. Supports up to 16 GB of system memory
DDR4-2133 channel support (DDR4-2400 downgrade to DDR4-2133)
Supports the following configurations:

• 16 GB (8192 MB × 2)
• 12 GB (8192 MB and 4096 MB)
• 8 GB (8192 MB × 1 or 4096 MB × 2)
• 6 GB (4096 MB × 1 and 2048 MB × 1)
• 4 GB (4096 MB × 1 or 2048 MB × 2)

Graphics: Intel® HD Graphics 620 (Integrated)

Hard drive: 1 TB 5400 rpm SATA, 6.35 cm (2.5 in) long, 7.2-mm (0.28 in) thickness

Display: 15.6-in, HD, WLED, AntiGlare (1366×768), slim-flat (3.2-mm), SVA, eDP, 220 nits, 16:9 ultra wide aspect ratio non-TouchScreen display assembly

Webcam/microphone module: HD non-infrared webcam (720p)/microphone module

Keyboard: Full-size island-style backlit keyboard with numeric keypad (US keyboard layout)

Wireless connectivity: Intel® Dual Band Wireless-AC 3168 802.11b/g/n/ac (1x1) Wi-Fi® and Bluetooth® 4.2 Combo

Network interface: Integrated 10/100/1000 GbE LAN

Expansion slots: 1 multi-format SD media card reader

External ports: 1 USB 3.1 Type-C™ Gen 1 (Data Transfer up to 5 Gb/s); 2 USB 3.1 Gen 1 (Data transfer only); 1 HDMI; 1 RJ-45; 1 headphone/microphone combo

Minimum dimensions (Width x Depth x Height): 37.8 x 25.21 x 1.99 cm (14.9 x 9.9 x 0.8 in)

Weight: 1.9 kg (4.4 lb)

Power supply type: 19.5V, 2.31A, 45W AC power adapter

Battery type: 3-cell, 41-WHr, 3.6-AHr, Li-ion, 11.5V

Audio features: B&O PLAY; HP Audio Boost; Dual Speakers

Operating system: Windows 10 Home 64

• HP Pavilion 15-cc561st Product Specifications
• HP Pavilion 15 Laptop PC Maintenance and Service Guide
• 2017 HP Pavilion 15 User Guide
• Software and Drivers for HP Pavilion 15-cc561st
• HP Pavilion 15-cc561st Advisories
• HP Pavilion 15-cc561st Bulletins and Notices
• HP PartSurfer for 1KU29UA